Terms Of Service

Acceptance of Terms

By accessing or using the Eastellum website, you agree to follow these Terms of Service and any applicable guidelines related to purchasing products through our online store.

If you do not agree with any part of these terms, please discontinue use of our website and services.

These terms apply to all visitors, customers, and users who browse our website, create an order, communicate with our support team, or interact with our online services.

Website Use

Eastellum provides this website to allow customers to explore products, learn about available collections, and complete purchases conveniently online.

When using our website, you agree to:

• Provide accurate information when creating an order or contacting customer support.
• Use the website only for lawful and personal shopping purposes.
• Protect your account information and maintain the security of your personal details.
• Avoid activities that may interfere with website operation or customer experience.

We reserve the right to update, modify, or remove website content when necessary to improve our services, maintain accuracy, or enhance customer experience.

Orders

When you place an order through Eastellum, you agree that all information provided during checkout is complete and accurate.

We reserve the right to refuse or cancel orders when necessary, including situations involving incorrect information, suspected misuse, inventory limitations, or payment concerns.

Pricing

All product prices displayed on our website are shown according to the current pricing available at the time of purchase.

Prices may change occasionally due to product updates, promotions, availability, or business decisions. Any price changes will not affect orders that have already been confirmed.

We make every effort to ensure product descriptions and pricing information are accurate. If an error occurs, we may contact you to confirm whether you would like to continue with the corrected information or cancel the order.

Payments

Eastellum accepts payment through:

• PayPal

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders are processed only after payment has been successfully received and verified. If payment cannot be completed, your order may be delayed or cancelled.

Shipping

We aim to provide dependable delivery services and clear communication throughout the shipping process.

Delivery times are estimates and may vary due to carrier operations, weather conditions, or circumstances outside our control.

Returns

Customer satisfaction is important to us. Eligible products may be returned within 30 days of delivery according to our return requirements.

Returned items must be unused, unworn, unwashed, and maintained in their original condition.

Refunds for approved returns are processed within 10 business days after the returned item has been received and reviewed.

For complete return instructions and eligibility requirements, customers should contact our support team before sending items back.

Intellectual Property

All content available on the Eastellum website, including text, images, graphics, logos, product information, and design elements, is provided for business and customer information purposes.

Website content may not be copied, reproduced, distributed, modified, or used without appropriate permission.

We work to maintain original and accurate content that represents our brand, products, and customer experience.

Prohibited Conduct

To maintain a safe and reliable website environment, users must not:

• Attempt to interfere with website functionality or security.
• Use automated systems to collect website content without permission.
• Provide false information during checkout or communication.
• Engage in activities that negatively affect other customers.
• Attempt unauthorized access to website systems or information.

Any activity that disrupts normal website operations may result in restricted access or termination of service.

Disclaimer

Eastellum provides website content and product information with the goal of maintaining accuracy and reliability. However, product colors, appearance, and details may vary slightly depending on device settings, lighting conditions, or display differences.

We do not guarantee that the website will always operate without interruptions, errors, or delays. We continuously work to improve website performance and customer experience.

Limitation of Liability

Eastellum is not responsible for losses or issues caused by circumstances outside our reasonable control, including carrier delays, technical interruptions, or external service disruptions.

Customers are responsible for providing accurate order information and following product care instructions after receiving their purchases.

Our responsibility is limited to providing products and services according to the information available at the time of purchase.

Termination

We reserve the right to restrict or terminate access to our website or services when necessary due to misuse, violation of these terms, fraudulent activity, or actions that may harm our business or customers.

Termination does not affect any obligations or responsibilities that existed before the termination date.

Changes

Eastellum may update these Terms of Service from time to time to reflect changes in our business operations, website features, or customer services.

Updated terms become effective when published on our website. We encourage customers to review this page periodically to remain informed about current terms.

Contact Us

Thank you for choosing Eastellum. We appreciate your trust and are committed to providing a dependable online shopping experience.